If you are considering purchasing any of The House of Portfolio products it would be usefull for you to read the questions listed below. We fully understand that for some people it will be their first purchase and may not understand some of the questions asked. If there are any questions that you are unsure of please either email or telephone us and we shall be happy to explain in more detail what information we require to make sure that you order exactly what you want.
Please ensure that you have included your telephone number in any email communication. We are not mind readers and often we are not given enough information in emails to provide a precise quote. If you are contacting us regarding a quote please do this by email.
Appointments
The London office of The House of Portfolios operates strictly by appointment only in order to give customers a professional service and 100% of our time. Same day appointments are usually available to view products.
Our appointments are for artists who genuinely require portfolios and not for people who's sole intention is nothing other than trying to fish us for information on agents.
Due to the demand on appointments by genuine customers all appointments for viewing portfolios are now charged at £20 an hour this is paid in advance by any major credit card except American Express. This fee is fully refundable on all portfolio orders placed within 7 working days.
We do not charge for appointments to people who are already customers of the London Office of House of Portfolios or charge customers who are represented by any of the following agencies which can be found on the following links page. http://www.houseofportfoliosdirect.co.uk/Links.html
You can place orders in 3 different ways and all UK customers should place their orders through the London Office of House of Portfolios
For pick up from the London Office:-
All of our products are sold at the USA $ dollars amount the sterling amount is the approximate amount and payments for made to order products are charged in US dollars and therfore there is no VAT charge. All prices on this website have the shipping cost included in the price for pick up from the London Office as many of our customers do as it is convenient and cheaper than having it delivered directly to them as deliveries to Houes of Portfolios in London come over a set weight therefore the shipping cost is cheaper. www.houseofportfolios.co.uk includes the shipping cost within the price stated on this site.
All London stock pages are invoiced and charged in £'s Sterling and there is no VAT to be added to the amount . There is a minimum order of 20 pages.
Delivered directly to your address:-
For prices for delivery to your address you will be charged at www.houseofportfoliosdirect.co.uk website prices but you need to remember this excludes the freight cost cannot be determined until the order is completed, packed and weighed.
The London office can give you an approximate cost of the freight . Please contact the office for more information.
Pick up from The House of Portfolios in New York:-
Orders can be placed through the London Office for pick up from the New York office you will be charged the www.houseofportfoliosdirect.co.uk product price but you need to remember that a USA 8.373% sales tax applies for everything picked up from the shop in New York and needs to be added to the amount. Orders will need to be placed 3 weeks before the intended collection date . Please contact the London office for more information.
Repeat Orders
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We hold records of all past orders so you can reorder over the telphone or by email if you wish to do so. If your previous order was placed through another office please allow 24hrs for us to be able to check your past order. |
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Please ensure that you read this section before contacting us |
Appointments |
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Please respect the fact that the London office is a busy office so please ensure when you are telephoning us for appointments that you intend turning up for your appointment on time. People who do not show for appointments will not get another appointment. Please also ensure that if you need to cancel an appointment that you contact us in advance by telephone. Please note that if you are running late for an appointment your appointment may be cancelled if it means that you are going to turn up clashing with someone else's booked appointment.
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Enquiries
Please make sure that you include a telephone number in all email communication as we may need further information to answer your questions. Please make sure that you have read the information below before contacting us by telephone. |
Pages
The London office stocks a large number of different size acetate pages please note that the minimum order is 20 pages. We also take orders for specially cut and punched pages on a 7 - 10 day turnaround time from ordering. |
Portfolios |
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What kind of material is your portfolio to be made of - Leather, Waxskin, Suede etc |
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What size portfolio do you require (Size based on visual area/Image size) |
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Do you require a 4 lip portfolio (protective covering over the screw heads) |
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What spine width do you require (We can assess this for you if you do not know) |
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How many pages do you require in your portfolio |
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How many pages do you want the portfolio to eventually hold |
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Will your pages hold prints, tear sheets or a mixture of both |
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What sort of pages do you require - (See pages section) Black Acetate are standard. |
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Do you require a Title Page (Fly Sheet) One in the front only? Or back and front? Front Title Page Embossed? |
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Do you want your portfolio embossed or to carry a logo. If you require a logo please send us the logo at the correct size before asking us for a quote as we cannot price a logo until we actually see the logo and measure the size. |
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- Do you require Blind Stamping or another form of stamping. Please not that on Leather and Suede we recommend Blind Stamping. On Fabric and Waxskin we recommend colour.
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- Where do you want your name stamped on the cover - Optical Centre is standard unless you specify otherwise (1" above centre of the portfolio)
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Carrying Cases |
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What material is your carrying case to be made of - Nylon, Cordura or Ballistic |
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What colour do you require - Balistic only comes in black |
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What size portfolio is it to hold |
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Is it to be made to carry one or two portfolios |
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Do you require your carrying case to have your name stamped on them or a logo |
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What style of carrying case do you require |
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Split top (no strap) |
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Zip Top (Strap or Handles only) |
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Flip Top (Strap or Handles only) |
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Zip Top (Strap and Handles) |
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Flip Top (Strap and Handles) |
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Zip Top Complete (Strap, Handles and Address label Holder) |
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Flip Top Complete (Strap, Handles and Address Label Holder)
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Tenba Bag |
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Tenba Port Case |
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Please note that if you are ordering bags for portfolios made by other portfolio companies we need the exact size of the portfolios that are to go inside the bags. Height, Width and Spine Width. |
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Pages |
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What kind of pages do you require. Acetate are the standard industry pages. |
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Do you require black or white acetate pages? |
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We also supply polyester pages available in black or white. |
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Portrait or Landscape size? Please remember that all measurements are Height x Width. |
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What is a 4 Lip portfolio ? |
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| A 4 Lip portfolio has a protective strip which prevents the screw heads from making an indent on the inside back cover. All portfolios come with a back inside pocket as standard. |
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